Whether it's a slow drip that finally gave out or a sudden flood at midnight, Andover residents call one number and get a real answer. We built our Andover dispatch around speed, because every extra hour of standing water costs more to repair.


Plenty of Andover families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Water Removal in Andover is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Andover address, thanks to full coverage and proper Andover, ME licensing.
Equipment lives in a Andover-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Ask any Andover property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Andover crew running outdated techniques does the property a disservice.

The Andover jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Andover property needs a professional look rather than a mop and a fan:
Recognizing one of these early is the difference between a contained repair and a gutted room, so reach out to our Andover team before it spreads.
Whether it's a small residential leak or a large commercial loss, our Andover teams size the crew and equipment to fit. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded Andover room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Andover families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Andover businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
When a Andover job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
On top of standard drying, our Andover crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
We quote every Andover job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Local staging inside Andover typically puts a tech at your door quickly, not after a long drive across the region.
Our paperwork is built to match what Andover, ME adjusters expect, so you're not stuck translating restoration jargon.
We don't call a Andover job finished until the meter agrees, and if it doesn't, we return at no additional cost.
A short call tells us whether your Andover job needs one technician or a full crew before anyone drives out.
A licensed technician heads to your Andover address with extraction and drying equipment already loaded.
We extract immediately, followed by a moisture survey that tells us precisely where Andover drying equipment needs to go.
We don't close the Andover file until the numbers confirm the structure is dry, with full photo and moisture documentation in hand.

We measure moisture with instruments, not guesswork, and won't sign off on a Andover job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Andover work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because Andover property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Most Andover dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Upfront, written pricing is standard on every Andover job, never an afterthought.
Around-the-clock Andover coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Our paperwork is built to match what Andover, ME adjusters expect.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Andover team does, not something we sub out.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
We scale crews and equipment for commercial Andover accounts and assign a dedicated project lead beyond a single unit.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most Andover jobs.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Our Andover guarantee covers a 30-day callback window tied to the original loss.
Our Andover coverage extends through the zip codes shown here and into nearby Andover, ME towns.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Andover is our home base, and our reach extends across Andover, ME through staged equipment and on-call technicians. If your address falls inside or near Andover, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Andover properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Andover, Andover, MECall now and speak with a real Andover dispatcher, not a national call center.
Call +1-844-578-1604